We now have Live Chat available from 9am - 8pm EST Monday - Friday (excluding US holidays)!
If you have any questions and you want to talk to someone directly, in real time, just login to your client portal and look for the tab at the bottom right that says...
"We are HERE! Speak to an agent" or "Chat Now"
And we'll take care of you.
Or you are welcome to click the 'Email us' link to the right of this article to submit a Customer Support Ticket to our support desk.
More great improvements to customer service are on the way! :)