Start a conversation

How do I request a refund?

We offer a 60 day money back guarantee for all purchases

If you purchased our digital Venus Factor or VFX program, simply send us an email  at support@venusindex.com with your refund request and we'll be happy to take care of that for you. Or, you can reach out to ClickBank directly.


VFX Body Supplement Returns:

If you are not satisfied with VFX BODY, simply send your VFX BODY bottles back to us within 60 days of delivery date for a refund.

You do not need an RMA# to return the order. Instead, please include either the original packing slip, or your full name, email address, and ClickBank order number (if you have it) with the merchandise you are returning so can match up the return with your account. Return shipping costs are your responsibility. Please keep a record of your return tracking number.  A refund will be issued to the original form of payment once we receive and process returned items. 

Return to: 


Melprints 

ATTN: RETURNS 

6000 Pardee 

Taylor, MI 48180 

USA


If you have any questions, feel free to email us at support@venusindex.com


Please do not use "REFUSED/RETURN TO SENDER" for return shipments as they are not guaranteed to be returned by the carrier (USPS/DHL/FedEx) and may effect your refund eligibility.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Madonna

  2. Posted

Comments